Content is cut off at the frame of the screen

If your content is not shown on your device correctly and it is cut off or you see black bars to fill the screen, this might be due to the scale settings of your device.

To avoid this and fix it in the future, you need to make a minor adjustment in your viewneo account:

Select the device group or a single device and change the scale settings to the same size you used when you created your content. 

 

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